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ALERT: Customers have received fraudulent calls and texts from people claiming to be from Texas Gulf Bank Fraud Dept. TGB will never request sensitive information by phone or text. Contact our fraud center at 800-237-8990 and add it to your contacts.

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Report a Lost or Stolen ATM or Debit Card

As your financial partner, it is critical to us that we do our best to protect your security.

If you have a lost or stolen Visa® debit or ATM card and are enrolled in online banking, please do the following:

  • Login to online banking
  • Click on the “Options” button
  • Click on the “ATM/Debit Card” button
  • From here, you can deactivate your lost or stolen card immediately
  • To order a new ATM/Debit card, please visit your nearest Texas Gulf Bank branch  (A $5 replacement fee will be assessed at the time of re-order)

If you are not enrolled in online banking, please report a lost or stolen Texas Gulf Bank Visa® Debit Card or ATM Card immediately. During regular lobby hours call 800-467-7216 and ask for customer service. After hours and on weekends, call 888-297-3416.

More information regarding identity theft protection >

VISA® is a registered trademark of Visa International Service Association.

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