Frequently Asked Questions

Welcome to Texas Gulf Bank’s Frequently Asked Questions and support center. Please click on the topics to the right to get help for a specific service.
Below are links to “How To” documents for topics that are most requested.

Can I raise my Debit Card limit?

Daily limits are placed on your card for security reasons. This way your bank account won’t be drained of funds if theft or fraud occurs. For this reason, we may approve raising your limit temporarily, but seldom is a permanent limit raise approved.

Frequently Asked Questions

How do I Pay a Person in Bill Pay?

How do I Pay a Company in Bill Pay?

How do I set Account Alerts in Online Banking?

How do I change my Address in Online Banking?

How do I Place a Stop Payment in Online Banking?

Can I raise my Debit Card limit?